Effective Date: January 1, 2023
Website Terms of Use Version 1.0
The VickiLynn Cleaning Service website located at https://vickilynncleaning.com is a copyrighted work belonging to VickiLynn Cleaning Service. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.
USE OF WEBSITE
Our website allows customers to request cleaning services, contact our team, and receive updates regarding appointments and service details. You agree to provide accurate information when submitting any form on our website.
SERVICE APPOINTMENTS
Scheduling a cleaning service through our website, phone, or in-person is subject to availability. Appointment times are estimates and may change due to weather, traffic, previous job duration, or other operational factors.
COMMUNICATION
By providing your contact information, you consent to receive service-related communications, including:
- Appointment reminders and confirmations
- Service updates and technician ETA notices
- Rescheduling or cancellation messages
- Follow-up communications regarding service quality
PAYMENT AND BILLING
Payment terms will be confirmed at the time of service scheduling. Our standard rates are:
- Residential Cleaning: Starting at $50 per hour
- Commercial Cleaning: Starting at $100 per hour
- Deep Cleaning: Custom quotes based on scope of work
- Contract Services: Negotiated rates for regular service
Payment is due upon completion of service unless other arrangements have been made in writing. We accept cash, check, and major credit cards.
CANCELLATIONS AND RESCHEDULING
If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Last-minute cancellations (less than 24 hours notice) may be subject to a $50 cancellation fee. No-show appointments will be charged 50% of the estimated service cost.
SERVICE GUARANTEE
We guarantee our cleaning services. If you are not satisfied with any aspect of our service, please notify us within 24 hours of service completion. We will return to address your concerns at no additional charge.
PROPERTY DAMAGE AND LIABILITY
While we take utmost care in providing cleaning services, VickiLynn Cleaning Service is not liable for damages to fragile, delicate, or improperly installed items. We recommend securing valuable or sentimental items before our arrival. Our liability for any damage occurring during service is limited to the cost of the service provided.
ACCESS TO PROPERTY
You agree to provide safe access to all areas requiring cleaning. If our staff encounters unsafe conditions, hazardous materials, or pest infestations, we reserve the right to discontinue service until conditions are made safe.
CLEANING PRODUCTS AND EQUIPMENT
We provide all necessary cleaning products and equipment. If you prefer specific products or have allergies, please notify us in advance. Additional charges may apply for special product requests.
CONTRACT SERVICES
Long-term contract services require a signed agreement. Contract terms, including pricing, frequency, and scope of work, will be detailed in the service contract. Either party may terminate the contract with 30 days written notice.
LIMITATION OF LIABILITY
VickiLynn Cleaning Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website, including but not limited to loss of profits, data, or use.
INDEMNIFICATION
You agree to indemnify and hold harmless VickiLynn Cleaning Service and its employees from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.
CHANGES TO TERMS
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
CONTACT INFORMATION
For questions about these Terms & Conditions, please contact us:
VickiLynn Cleaning Service
4410 Westway St, Toledo, OH 43612
Phone: (205) 866-9168
Email: info@vickilynncleaning.com
Website: www.vickilynncleaning.com
COPYRIGHT/TRADEMARK INFORMATION
Copyright © 2023 VickiLynn Cleaning Service. All rights reserved. All trademarks, logos and service marks displayed on the Site are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.